Shenzhen | Hong Kong | UK | South Africa

Legal

Privacy Policy

How Cardzgroup collects, uses and protects your personal information.

Last updated: January 2024

1. Introduction

Cardzgroup ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website, send us enquiries or engage with our services. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at cardzgroup.co or interact with us through other channels.

Please read this policy carefully. By using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name and job title
  • Company or organisation name
  • Email address
  • Telephone number
  • Postal address
  • Information included in enquiry forms and correspondence

Automatically Collected Information

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type and screen resolution

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide quotations
  • To process and fulfil orders
  • To communicate with you about our products and services
  • To improve our website and user experience
  • To analyse website traffic and usage patterns
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Cookies are small text files stored on your device that help us understand how visitors use our website.

We may use the following types of cookies:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Data Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: Third-party companies that assist us in operating our website, processing enquiries or delivering services (e.g. email hosting, analytics platforms)
  • Legal requirements: When required by law, court order or government regulation
  • Business transfers: In connection with a merger, acquisition or sale of assets
  • Protection of rights: To protect the rights, property or safety of Cardzgroup, our customers or others

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption of data in transit, access controls and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Enquiry data is typically retained for the duration of our business relationship and for a reasonable period thereafter. You may request deletion of your personal data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Data portability: Request a copy of your data in a machine-readable format

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Cardzgroup

28A Haiying Da Sha, Cai Hong Xin Du,

No.3002 Caitian Nan Road,

Futian District, Shenzhen 518033, China

Email: sales@cardzgroup.com

Phone: +86 755 8203 5126